COVID – 19 Policies

Moving forward, massage therapy will look a little different during COVID-19 than it did before. Of course, I promise that you can still count on the same level of care and attention that you’ve received from me in the past.

I have reviewed my policies and strengthened them where needed in accordance with recommendations from the Ministry of Health of Ontario and the College of Massage Therapists of Ontario (CMTO). I will be asking for your cooperation in these policies. Please take the time to read the following:

  • Please wait outside the building or in your vehicle until your scheduled appointment time. I have a very thorough cleaning process between clients and want to make sure the clinic is properly cleaned before you step foot inside.
  • Five minutes before your scheduled appointment time please call 613-544-7999. This is so I can ask you a few questions as part of our active COVID-19 screening process. If we must reschedule your appointment due to this screening there will be no cancellation fee.
  • Also a gentle reminder to please arrive on time for your appointment. The length of time necessary to clean between appointments has increased and thus I need to end appointments on time in order to stay on schedule.
  • Hand sanitizer will be available and the new standards require you to sanitize your hands before & after your treatment. The College of Massage Therapists recommends that you wear either a cloth or medical mask to your appointment, if tolerated and does not impair breathing. I will be wearing a medical mask during the course of your treatment and anytime we are within the 2 meter distance.

Even before COVID-19, I maintained excellent hygiene practices as required by my regulatory college. In light of the current climate, I have strengthened these  policies.

All surfaces used or touched during treatment will be cleaned using the “wipe-twice” (first to clean and again to disinfect) method between clients. I will be using a disinfectant approved by the Ministry of Health for use during COVID-19.

Any items that cannot be easily cleaned or do not have a washable cover such as upholstered fabric have been removed from the clinic.

I have completed Public Health Ontario’s online modules for “Infection Prevention and Control Fundamentals”.

If you have any questions or concerns, please don’t hesitate to reach out. I am always open and available to hear you.